I also found that the HMI has some diagnostic sections to which I can allow remote access.

If I use m2web I can get to an introductory screen before the HMI remote view Welcome to the Enhanced Web Server which is Red Lion screen.

I can use and display the diagnostic sections, but it fails if I try to load the HMI Remote View.

After that if I use any of the m2web navigation tools it drops me back to the m2web log in page, so m2web seems to crash.

Right now we only support this through eCatcher or eCatcher Mobile.

Would you be alright with me directing you to our sales manager to further discuss this.

But I also know that web pages are a lot more complex than you see on the surface.

Unfortunately we are only in charge of this U.S.

Ive tried forwarding this to the appropriate people over in your region and was told they are looking into it but I can send them another message and see whats going on with this.

Is there someone I should be contacting over here, am always happy to stir up trouble.

Not that they gave any indication of how complex or expensive it would be and the level of development required.

So if anybody else has an issue with M2Web and an HMI please annoy the heck out of your nearest HMS sales representative.

I did a quick search and found 39 hits here of people mentioning HMI problem, I didnt read them all to see if they were relevant.

Rather than using your approach in your last post, I thought it would be far easier to simply provide my contact information for you to reach out at your earliest convenience to discuss m2web, HMIs, and your specific situation.

I am based in Nashville, TN and look forward to hearing from you.

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